Monday, 11 April 2016

Just finished a Hackathon and was top 5, Wanted to reach out to everyone here to get your feedback.

 

So I just finished a hackathon at Angelhack SF. Anyway we built an automated customer service platform that helps small business or startups with customer service by allowing customers to talk with a chat bot that learns over time how to answer questions from customers. If the bot can't answer questions then it will ping a founder or person of contact at the business to step in and help answer the question.

The process is a iPhone app for customers and a web dashboard for businesses.

Process steps: * Select company you would like to contact * Enter your inquiry * Chat to solve your issue.

The goal is help the businesses I mentioned to manage customers when they have other responsibilities like building the product, talking to investors, and generally running the business.

Please check out the video below and let me know what you think.

Angelhack hackathon project video

YouTube if the one above doesn't work

Would you like something like this? What can I change?

Thanks again for the feedback, I appreciate it.



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